Frequently Asked Questions

  • Getting started is simple. Reach out through the contact form or by email. I’ll walk you through the next steps and answer any questions along the way.

  • You can reach me anytime via the contact page or email at max@cripetax.com. I aim to respond quickly—usually within one business day.

  • Tax returns are priced based on complexity, number of states, and other factors. I can give a good estimate of the preparation cost after seeing a copy of the previous year's tax return. To send me the return, please contact me and I will send you an invitation to my secure client portal where you can easily and securely upload documents.

  • For security reasons, documents should not be shared by email. They must be sent through my secure client portal. As a client you will have access to your own client portal website and phone app to communicate or share files easily and securely at any time.

  • Yes, I use the TaxDome portal system to send and receive all documents. The portal is SOC 2 certified, ensuring the highest level of security for your data, and supports two-factor authentication (2FA), exceeding IRS security requirements. You can now safely upload documents, track progress, ask questions in real-time, and pay for my services—all in one place.